📌 Effective Date: 13/05/2025
At Miftahul Ilm Academy, we strive to deliver valuable and beneficial courses. However, we understand that in some cases, a refund may be requested. Please read our policy carefully:
🔹 1. Non-Refundable Payments | ناقابل واپسی ادائیگیاں
- All course fees are non-refundable once classes have started.
- Refunds are not applicable if a student decides to leave the course midway.
- Fees paid for downloadable materials or recorded lectures are non-refundable.
نوٹ: ایک بار کلاس شروع ہونے کے بعد فیس واپس نہیں کی جائے گی۔
🔹 2. Refund in Special Cases | خصوصی صورت میں ریفنڈ
Refunds may be considered only in the following conditions:
- The course was cancelled by the Academy.
- Technical issues from our side that prevent access to the course.
- Payment made by mistake in duplicate (double payment).
خصوصی صورتوں میں فیس واپس کی جا سکتی ہے، جیسے کہ کورس کی منسوخی یا تکنیکی خرابی۔
🔹 3. How to Request a Refund | ریفنڈ کا طریقہ
To apply for a refund:
- Email us at: abdulrahmanqadri405@gmail.com
- Include your full name, course name, payment proof, and reason.
- Wait for admin review (3–5 working days).
ریفنڈ کے لیے مکمل تفصیل اور ثبوت کے ساتھ ای میل کریں۔
🔹 4. Refund Method & Timeline
- If approved, refunds will be issued to the original payment method (JazzCash / Bank Transfer)
- Refund processing may take 5–7 working days
ریفنڈ صرف اسی اکاؤنٹ میں کیا جائے گا جس سے فیس بھیجی گئی ہو۔
🔹 5. No Refund For:
- Change of mind after joining
- Student’s personal internet or device issues
- Failure to attend classes
- Disagreement with teaching style
✅ By registering, you agree to this refund policy.